Shipping
We offer FREE Shipping on all U.S. orders!. All products are shipped from Brooklyn, NY. We carefully pack your orders to ensure safe transit while also minimizing waste from packaging materials.
Processing time
The time I need to prepare an order for shipping varies. Your order will be shipped within 3 - 10 days.
If you need rush shipping, please email us at hello.zeynny@gmail.com
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Returns & exchanges
We gladly accept returns, exchanges, and cancellations
Contact us at hello.zeynny@gmail.com within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged because of the nature of these items, unless they arrive damaged or defective,
- Custom or personalized order
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact us at hello.zeynny@gmail.com if you have any problems with your order.
DAMAGED OBJECTS
If an object you receive is damaged, please contact us with your order number at hello.zeynny@gmail.com within 24 hours and include a photograph of the damage.
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